Shipping policy

We ship to all addresses across New Zealand and Australia. Orders are processed within 1-3 business days. Delivery times vary by location — typically 3-7 business days within New Zealand and 7-14 business days to Australia. Shipping costs are calculated at checkout. We are not responsible for delays caused by courier services or customs. If you have any questions about your order, please contact us at info@nzpets.com.